InadequateSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: InadequateRated 4 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?38%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?40%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Treating people as individualsSignificant shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 2 good, 31 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Leiston Old Abbey Residential Home is in the Inadequate tier ?, with 2 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Leiston Old Abbey Residential Home
Leiston Old Abbey Residential Home is a 40-bed residential care home in Leiston, Suffolk, run by Mr A Agarwal. It is registered to care for older people, people with dementia and younger adults.
The current CQC rating is Inadequate, published in June 2026. Safe and well-led were also Inadequate. For effective, caring and responsive, the rating was Requires improvement. That is down from Good in August 2019. That is more recent than most ratings in Suffolk, where the typical rating is about 4 years old. CQC found significant shortfalls in “independence, choice and control”, one of 31 standards out of 33 scored below good.
The kitchen has a food hygiene rating of 4 (good), from May 2026. 92% of homes in Suffolk score the top mark of 5. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Aldringham Court, 3.5 km away, is the closest home rated Good.
