Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 2 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lilleybrook Care Home is in the Requires improvement tier ?, with 24 other homes in Gloucestershire.
87% of rated homes here are Good or Outstanding (England: 82%).
The Grange Care Centre (Cheltenham) Limited runs Lilleybrook Care Home, a nursing home in Cheltenham, Gloucestershire with room for 62 residents. CQC registers it to look after older people and people with dementia. The typical home in Gloucestershire has 25 beds, so this one is bigger than average.
CQC last rated the home in August 2026, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. That is down from Good in May 2023. That is more recent than most ratings in Gloucestershire, where the typical rating is about 5 years old. 12 of its 33 scored standards were below good, including “medicines optimisation”.
About 0.8 km away, The Hamptons is rated Good. The kitchen has a food hygiene rating of 5 (very good), from September 2026. That is true of 91% of homes in Gloucestershire. 24 other homes in Gloucestershire share its tier, “Requires improvement”.
