Nursing home · Gloucestershire

Gloucestershire House - Care Home with Nursing Physical Disabilities

Charlton Lane, Leckhampton, Cheltenham, GL53 9HD

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 month ago ↓ Down from Outstanding

CQC rating

Requires improvement
Published 8 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
    See the breakdownHide the breakdown3 of 6 below good
    • Consent to care and treatmentSignificant shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2020OutstandingSECRW
  • July 2017GoodSECRW
  • December 2014GoodSECRW

Read the full report on the CQC website ↗

How it compares in Gloucestershire

Gloucestershire House - Care Home with Nursing Physical Disabilities is in the Requires improvement tier ?, with 24 other homes in Gloucestershire. 87% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 12 (6%)
  • Good, with Outstanding areas 20 (10%)
  • Good 118 (61%)
  • Good, with an area to improve 14 (7%)
  • Requires improvement 25 (13%)
  • Not yet rated 5 (3%)

See all 194 care homes in Gloucestershire →

Care homes nearby

  • Lilleybrook Care Home
    Cheltenham, Gloucestershire · GL53 9ER · Nursing home · 62 beds0.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 months ago
  • The Hamptons
    Cheltenham, Gloucestershire · GL53 0BN · Residential care home · 37 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Bafford House
    Cheltenham, Gloucestershire · GL53 8DQ · Residential care home · 19 beds1.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 3 years ago
  • Charlton Kings Care Home
    Cheltenham, Gloucestershire · GL53 9AX · Residential care home · 36 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Thirlestaine Park Care Home
    Cheltenham, Gloucestershire · GL53 7GA · Nursing home · 63 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Faithfull House
    Cheltenham, Gloucestershire · GL50 2DT · Residential care home · 72 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

More care homes near GL53 9HD →

Other homes run by Leonard Cheshire Disability

34 care homes in total: 19 Good, 15 Requires improvement.

All 34 homes run by Leonard Cheshire Disability →

Gloucestershire House - Care Home with Nursing Physical Disabilities in brief

Gloucestershire House - Care Home with Nursing Physical Disabilities is a 30-bed nursing home in Cheltenham, Gloucestershire, run by Leonard Cheshire Disability. It is registered to care for older people, younger adults and people with a physical disability.

It is one of 34 homes run by Leonard Cheshire Disability. 19 of those with a rating are Good or Outstanding. The Hamptons, 0.6 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2025. 91% of homes in Gloucestershire also score 5. 24 other homes in Gloucestershire share its tier, “Requires improvement”.

CQC last rated the home in September 2026, giving it Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. That is down from Outstanding in March 2020. The typical rating in Gloucestershire is about 5 years old, so this one is fairly recent. CQC found significant shortfalls in “consent to care and treatment”, one of 15 standards out of 33 scored below good.