SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Lilian Faithfull Care, Faithfull House is a residential care home in Cheltenham, Gloucestershire with 72 registered beds. It is registered to care for older people and people with dementia. That is larger than most homes in Gloucestershire, where the typical home has 25 beds.
Its CQC rating, from July 2018, is Good across the board: overall and for every key question. Before that, in September 2017, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 49% of homes in Gloucestershire. Here is how rating age varies by council.
It is one of 4 homes run by Lilian Faithfull Care. 4 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from July 2025. That is true of 91% of homes in Gloucestershire. Across Gloucestershire, 87% of rated homes are Good or Outstanding, against 82% for England.
