SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Bay Tree Court Care Centre is in the Good tier ?, with 117 other homes in Gloucestershire.
87% of rated homes here are Good or Outstanding (England: 82%).
Lilian Faithfull Care runs Bay Tree Court Care Centre, a residential care home in Cheltenham, Gloucestershire with room for 59 residents. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Gloucestershire are smaller: the median there is 25 beds.
About 1.7 km away, Oakhaven Residential Care Home is rated Outstanding. It is one of 4 homes run by Lilian Faithfull Care. 4 of those with a rating are Good or Outstanding. 117 other homes in Gloucestershire share its tier, “Good”.
CQC rated it Good overall and in all five key questions in February 2019. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in April 2018. CQC hasn't re-rated the home for over 5 years, like 49% of homes in Gloucestershire. Here is how rating age varies by council.
