SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Windsor Street Care Centre is in the Good tier ?, with 117 other homes in Gloucestershire.
87% of rated homes here are Good or Outstanding (England: 82%).
The Orders Of St. John Care Trust runs Windsor Street Care Centre, a nursing home in Cheltenham, Gloucestershire with room for 81 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Gloucestershire has 25 beds, so this one is bigger than average.
About 0.9 km away, Oakhaven Residential Care Home is rated Outstanding. It is one of 49 homes run by The Orders Of St. John Care Trust. 44 of those with a rating are Good or Outstanding. 117 other homes in Gloucestershire share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 91% of homes in Gloucestershire also score 5.
Its CQC rating, from May 2018, is Good across the board: overall and for every key question. Before that, in March 2017, it was rated Requires improvement. The rating is more than 5 years old. In Gloucestershire, 49% of ratings are that old (see how rating age varies by council).
