SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
OSJCT Brookside is in the Good, with Outstanding areas tier ?, with 7 other homes in Wiltshire.
90% of rated homes here are Good or Outstanding (England: 82%).
OSJCT Brookside is one of 157 care homes in Wiltshire: a 50-bed residential care home in Melksham, run by The Orders Of St. John Care Trust. CQC registers it to look after older people, people with dementia, younger adults and people with mental health needs. The typical home in Wiltshire has 21 beds, so this one is bigger than average.
CQC last rated the home in October 2019, giving it Good overall. It was Good for safe, effective, responsive and well-led as well. For caring, the rating was Outstanding. Before that, in February 2017, it was rated Outstanding. The rating is more than 5 years old. In Wiltshire, 40% of ratings are that old (see how rating age varies by council).
In Wiltshire, 90% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2026. That is true of 89% of homes in Wiltshire. It is one of 49 homes run by The Orders Of St. John Care Trust. 44 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
