Residential care home · Wiltshire

Ordinary Life Project Association - 5 St Margaret's Gardens

5 St Margaret's Gardens, Melksham, SN12 7BT

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 2 years ago ↓ Down from Good

CQC rating

Requires improvement
Published 2 August 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?62%Requires improvement
    See the breakdownHide the breakdown3 of 8 below good
    • Safe and effective staffingSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSignificant shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Equity in experiences and outcomesSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2018GoodSECRW
  • November 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Wiltshire

Ordinary Life Project Association - 5 St Margaret's Gardens is in the Requires improvement tier ?, with 14 other homes in Wiltshire. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 8 (5%)
  • Good 105 (67%)
  • Good, with an area to improve 25 (16%)
  • Requires improvement 15 (10%)
  • Not yet rated 1 (1%)

See all 157 care homes in Wiltshire →

Care homes nearby

  • Alpine Villa Care Home
    Melksham, Wiltshire · SN12 7ED · Residential care home · 15 beds0.3 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 7 years ago
  • OSJCT Brookside
    Melksham, Wiltshire · SN12 7NG · Residential care home · 50 beds0.5 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 7 years ago
  • ABLE (Action for a Better Life) - 57 King Street
    Melksham, Wiltshire · SN12 6HE · Residential care home · 6 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Blenheim House Care Home
    Melksham, Wiltshire · SN12 8DD · Nursing home · 85 beds1.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Peel House
    Melksham, Wiltshire · SN12 6QL · Residential care home · 8 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • The Paddocks
    Melksham, Wiltshire · SN12 6DX · Residential care home · 5 beds2.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near SN12 7BT →

Other homes run by Ordinary Life Project Association(The)

7 care homes in total: 6 Good, 1 Requires improvement.

All 7 homes run by Ordinary Life Project Association(The) →

What the data says about Ordinary Life Project Association - 5 St Margaret's Gardens

Ordinary Life Project Association - 5 St Margaret's Gardens is one of 157 care homes in Wiltshire: a 4-bed residential care home in Melksham, run by Ordinary Life Project Association(The). Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Wiltshire, where the typical home has 21 beds.

CQC last rated the home in August 2024, giving it Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. For caring, the rating was Good. Before that, in March 2018, it was rated Good. The typical rating in Wiltshire is about 4 years old, so this one is fairly recent. 11 of its 33 scored standards were below good, including “assessing needs”.

It is one of 7 homes run by Ordinary Life Project Association(The). 6 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Alpine Villa Care Home (Good), 0.3 km away. In Wiltshire, 90% of rated care homes are Good or Outstanding (England 82%).