Ordinary Life Project Association - 5 St Margaret's Gardens
5 St Margaret's Gardens, Melksham, SN12 7BT
Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 2 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Safe and effective staffingSignificant shortfalls
Involving people to manage risksSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ordinary Life Project Association - 5 St Margaret's Gardens is in the Requires improvement tier ?, with 14 other homes in Wiltshire.
90% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Ordinary Life Project Association - 5 St Margaret's Gardens
Ordinary Life Project Association - 5 St Margaret's Gardens is one of 157 care homes in Wiltshire: a 4-bed residential care home in Melksham, run by Ordinary Life Project Association(The). Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Wiltshire, where the typical home has 21 beds.
CQC last rated the home in August 2024, giving it Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. For caring, the rating was Good. Before that, in March 2018, it was rated Good. The typical rating in Wiltshire is about 4 years old, so this one is fairly recent. 11 of its 33 scored standards were below good, including “assessing needs”.
It is one of 7 homes run by Ordinary Life Project Association(The). 6 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Alpine Villa Care Home (Good), 0.3 km away. In Wiltshire, 90% of rated care homes are Good or Outstanding (England 82%).