SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Linden House is in the Good, with Outstanding areas tier ?, with 14 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Willowmead Residential Home Ltd runs Linden House, a residential care home in Epsom, Surrey with room for 32 residents. CQC registers it to look after older people, people with dementia and younger adults.
CQC last rated the home in November 2019, giving it Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Outstanding. That matches its previous rating, from February 2017. CQC hasn't re-rated the home for over 5 years, like 34% of homes in Surrey. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. That is true of 87% of homes in Surrey. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England.
