SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?100%★Outstanding
See the breakdownHide the breakdown5 of 5 exceptional
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?96%★Outstanding
See the breakdownHide the breakdown6 of 7 exceptional
Planning for the futureGood
Care provision, integration and continuityExceptional
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Linden Terrace is one of 42 care homes in North Tyneside: a 4-bed residential care home in Whitley Bay, run by Swanton Care & Community (Autism North) Limited. It is registered to care for younger adults and people with a learning disability or autism. The typical home in North Tyneside has 43 beds, so this one is on the small side.
Its kitchen was rated 5 for food hygiene in September 2024. 100% of homes in North Tyneside also score 5. 3 other homes in North Tyneside share its tier, “Outstanding”. It is the only Outstanding home among the 7 closest. Swanton Care & Community (Autism North) Limited runs 15 care homes, and 13 of the 15 rated are Good or Outstanding.
The current CQC rating is Outstanding, published in February 2026. It was Outstanding for caring and responsive as well. Safe, effective and well-led were rated Good. Its rating before that, in October 2018, was the same. The typical rating in North Tyneside is about 3 years old, so this one is fairly recent. 11 of the 33 standards CQC scored were exceptional, and none fell below good.
