SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lenore Care Ltd runs Kendal House, a residential care home in Whitley Bay, North Tyneside with room for 24 residents. CQC registers it to look after older people, people with dementia, younger adults and people with a sensory impairment. It is a small home for North Tyneside, where the median is 43 beds.
In August 2022, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in December 2020, was the same.
Across North Tyneside, 90% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from December 2025. That is true of 100% of homes in North Tyneside. Linden Terrace, 0.3 km away, is the closest home rated Outstanding. Lenore Care Ltd runs 5 care homes, and all 5 rated are Good or Outstanding.
