SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in October 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Carntyne Residential Care Home is in the Good tier ?, with 64 other homes in Northumberland.
91% of rated homes here are Good or Outstanding (England: 82%).
Run by Lenore Care Ltd, Carntyne Residential Care Home is a residential care home in Hexham, Northumberland with 21 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Northumberland, where the typical home has 36 beds.
64 other homes in Northumberland share its tier, “Good”. Lenore Care Ltd runs 5 care homes, and all 5 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Lenore Care Ltd has run the home since October 2025, when it changed owner.
In September 2021, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in May 2021. CQC hasn't re-rated the home for over 5 years, like 28% of homes in Northumberland. Here is how rating age varies by council.
