SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Lenore Care Ltd runs Arden House, a residential care home in Pickering, North Yorkshire with room for 14 residents. CQC registers it to look after older people, younger adults, people with a physical disability and people with a sensory impairment. That is smaller than most homes in North Yorkshire, where the typical home has 29 beds.
Of the 5 closest rated homes, none is rated above it. Lenore Care Ltd runs 5 care homes, and all 5 rated are Good or Outstanding. Lenore Care Ltd has run the home since July 2025, when it changed owner. In North Yorkshire, 86% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in June 2026. In North Yorkshire, 94% of homes score 5.
Its CQC rating, from December 2020, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. The rating is more than 5 years old. In North Yorkshire, 49% of ratings are that old (see how rating age varies by council).
