SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Elm Bank Care Home is one of 93 care homes in Northumberland: a 48-bed residential care home in Hexham, run by Marton Care Homes Ltd. CQC registers it to look after older people, people with dementia and younger adults.
It is one of 11 homes run by Marton Care Homes Ltd. 11 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. The kitchen has a food hygiene rating of 5 (very good), from April 2026. 95% of homes in Northumberland also score 5. 64 other homes in Northumberland share its tier, “Good”.
CQC rated it Good overall and in all five key questions in February 2021. It was also rated Good at the inspection before, in January 2020. CQC hasn't re-rated the home for over 5 years, like 28% of homes in Northumberland. Here is how rating age varies by council.
