SafeAre people protected from abuse and avoidable harm?41%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?0%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?0%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Little Hayes is in the Requires improvement tier ?, with 13 other homes in Isle of Wight.
71% of rated homes here are Good or Outstanding (England: 82%).
Little Hayes is a 34-bed residential care home in Totland Bay, Isle of Wight. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
About 0.1 km away, Eden House is rated Good. In Isle of Wight, 71% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2026. 82% of homes in Isle of Wight also score 5.
CQC's latest rating, from February 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Before that, in May 2021, it was rated Good. Ratings in Isle of Wight are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 13 fell below good. The lowest was “consent to care and treatment” (significant shortfalls).
