SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in January 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Eden House is one of 60 care homes in Isle of Wight: a 20-bed residential care home in Totland Bay, run by Trustmark Care Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
Trustmark Care Limited has run the home since January 2026, when it changed owner. Of the 6 closest rated homes, none is rated above it. It is one of 2 homes run by Trustmark Care Limited. 2 of those with a rating are Good or Outstanding. 30 other homes in Isle of Wight share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from July 2026. 82% of homes in Isle of Wight also score 5.
In November 2018, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in March 2016, was the same. At over 5 years old, this rating is older than most. 49% of ratings in Isle of Wight are as old (how rating age varies by council).
