SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Runwood Homes Limited, Madelayne Court is a residential care home in Chelmsford, Essex with 112 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Essex has 22 beds, so this one is bigger than average.
Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. 89% of homes in Essex also score 5. Of the 5 closest rated homes, none is rated above it. It is one of 55 homes run by Runwood Homes Limited. 46 of those with a rating are Good or Outstanding.
In October 2026, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in June 2019. That is more recent than most ratings in Essex, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 4 fell below good. The lowest was “responding to people's immediate needs” (some shortfalls).
