SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSignificant shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Maidstone Care Centre is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
RCH Care Homes Limited runs Maidstone Care Centre, a nursing home in Maidstone, Kent with room for 58 residents. Its CQC registration covers older people and people with dementia. That is larger than most homes in Kent, where the typical home has 24 beds.
The current CQC rating is Requires improvement, published in March 2026. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Its rating before that, in December 2023, was the same. The typical rating in Kent is about 4 years old, so this one is fairly recent. 4 of its 33 scored standards were below good, including “medicines optimisation”.
90 other homes in Kent share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 90% of homes in Kent. RCH Care Homes Limited runs 9 care homes, and 6 of the 9 rated are Good or Outstanding. About 0.8 km away, Eastfield is rated Good.
