SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Queens Court Care Home is a 90-bed nursing home in Buckhurst Hill, Essex, run by RCH Care Homes Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Essex has 22 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in October 2020. Its previous rating, in February 2020, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 48% of ratings in Essex are as old (how rating age varies by council).
Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. RCH Care Homes Limited runs 9 care homes, and 6 of the 9 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
