SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Mellows is in the Good, with an area to improve tier ?, with 47 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
The Mellows is a 50-bed residential care home in Loughton, Essex. The home is its own registered provider. It is registered to care for older people and people with dementia. Most homes in Essex are smaller: the median there is 22 beds.
Of the 6 closest rated homes, none is rated above it. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from February 2026. 89% of homes in Essex also score 5.
The current CQC rating is Good, published in July 2022. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. That matches its previous rating, from December 2019.
