SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lugano Residence for the Elderly is a 27-bed residential care home in Buckhurst Hill, Essex, run by Mr D Pearce & Mr M Brook. It is registered to care for older people and people with dementia.
In November 2018, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in March 2016, was the same. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. In Essex, 84% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from February 2025. That is true of 89% of homes in Essex.
