SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mandalay is a 6-bed residential care home in Witham, Essex, run by Voyage 1 Limited. It is registered to care for younger adults and people with a learning disability or autism. It is a small home for Essex, where the median is 22 beds.
Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. It is one of 241 homes run by Voyage 1 Limited. 217 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in May 2018. Safe, effective, caring and well-led were also Good. CQC rated responsive as Requires improvement. That matches its previous rating, from August 2016. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
