SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Manor Hall Nursing Home is one of 281 care homes in East Sussex: a 44-bed nursing home in Eastbourne, run by South Care Homes Ltd. CQC registers it to look after older people, younger adults and people with mental health needs. Most homes in East Sussex are smaller: the median there is 24 beds.
Of the 6 closest rated homes, none is rated above it. 167 other homes in East Sussex share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. 90% of homes in East Sussex also score 5.
CQC rated it Good overall and in all five key questions in December 2025. That matches its previous rating, from March 2020. That is more recent than most ratings in East Sussex, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 4 fell below good. The lowest was “involving people to manage risks” (some shortfalls).
