SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Safe environmentsSignificant shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?45%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Kindness, compassion and dignitySignificant shortfalls
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?46%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 1 good, 32 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Maple Cottage is one of 395 care homes in Essex: a 5-bed residential care home in Colchester, run by Maple Health UK Limited. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Essex, where the typical home has 22 beds.
Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2026. 89% of homes in Essex also score 5. 4 of Maple Health UK Limited’s 5 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Maple Manor (Good), 0.0 km away.
The current CQC rating is Requires improvement, published in November 2025. It was Requires improvement for safe, effective, caring and responsive as well. For well-led, the rating was Inadequate. That matches its previous rating, from December 2023. That is more recent than most ratings in Essex, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 32 fell below good. The lowest was “kindness, compassion and dignity” (significant shortfalls).
