SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in June 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Margaret House is a 43-bed residential care home in Royston, Hertfordshire. The home is its own registered provider. CQC registers it to look after older people and people with dementia.
In December 2017, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from September 2015. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. That is true of 92% of homes in Hertfordshire. The home changed owner in June 2026.
