Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Supporting people to live healthier livesSignificant shortfalls
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Liaise (South) Limited runs Marika House, a residential care home in Romsey, Hampshire with room for 7 residents. Its CQC registration covers younger adults, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
64 other homes in Hampshire share its tier, “Requires improvement”. Liaise (South) Limited runs 13 care homes, and 10 of the 12 rated are Good or Outstanding. Dunwood Manor Nursing Home, 4.2 km away, is the closest home rated Good.
CQC last rated the home in October 2025, giving it Requires improvement overall. Effective and well-led were also Requires improvement. For safe, caring and responsive, the rating was Good. Its previous rating, in August 2017, was Good, so the home has slipped. The typical rating in Hampshire is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “supporting people to live healthier lives”, one of 12 standards out of 33 scored below good.
