GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: GoodRated 8 years ago↑ Up from Req. improvementNew owner since September 2025
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Marsden Heights Care Home is in the Good, with an area to improve tier ?, with 40 other homes in Lancashire.
83% of rated homes here are Good or Outstanding (England: 82%).
Marsden Heights Care Home is one of 413 care homes in Lancashire: a 24-bed residential care home in Nelson, run by Marsden Care Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs, people with a sensory impairment and people with an eating disorder.
Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 77% of homes in Lancashire also score 5. Across Lancashire, 83% of rated homes are Good or Outstanding, against 82% for England. Marsden Care Limited has run the home since September 2025, when it changed owner.
CQC's latest rating, from October 2018, is Good overall. It was Good for effective, caring, responsive and well-led as well. Safe was rated Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in August 2017. CQC hasn't re-rated the home for over 5 years, like 47% of homes in Lancashire. Here is how rating age varies by council.
