SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Metchley Manor is in the Good, with Outstanding areas tier ?, with 4 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
Run by WT UK Opco 4 Limited, Metchley Manor is a residential care home in Birmingham with 98 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Birmingham, where the typical home has 16 beds.
4 other homes in Birmingham share its tier, “Good, with Outstanding areas”. Its kitchen was rated 5 for food hygiene in April 2026. 86% of homes in Birmingham also score 5. There is no registered manager on CQC's register right now. WT UK Opco 4 Limited runs 29 care homes, and 26 of the 28 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC last rated the home in October 2023, giving it Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Outstanding. Its rating before that, in June 2018, was the same. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most.
