SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Amherst House is one of 349 care homes in Surrey: a 60-bed nursing home in Horley, run by WT UK Opco 4 Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Surrey, where the typical home has 30 beds.
It is one of 29 homes run by WT UK Opco 4 Limited. 26 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. The kitchen has a food hygiene rating of 5 (very good), from April 2026. 87% of homes in Surrey also score 5. 219 other homes in Surrey share its tier, “Good”.
In June 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in July 2019, was Outstanding, so the home has slipped.
