SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Voyage 1 Limited runs Milehouse Lane, a residential care home in St Albans, Hertfordshire with room for 7 residents. It is registered to care for younger adults and people with a learning disability or autism. That is smaller than most homes in Hertfordshire, where the typical home has 30 beds.
CQC rated it Good overall and in all five key questions in September 2017. That is up from Requires improvement in July 2016. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in October 2023. That is true of 92% of homes in Hertfordshire. It is one of 241 homes run by Voyage 1 Limited. 217 of those with a rating are Good or Outstanding. None of the 4 nearest rated homes has a higher rating.
