SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Interact Care Limited, Mill House is a residential care home in Consett, County Durham with 5 registered beds. It is registered to care for younger adults, people with a learning disability or autism, people with a sensory impairment and children. The typical home in County Durham has 40 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in June 2023. Its rating before that, in January 2018, was the same.
It is one of 3 homes run by Interact Care Limited. 3 of those with a rating are Good or Outstanding. River Cottage, 0.1 km away, is the closest home rated Outstanding. Across County Durham, 92% of rated homes are Good or Outstanding, against 82% for England.