SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Millway House is a 58-bed nursing home in Andover, Hampshire, run by Petunia PT1 Ltd. Its CQC registration covers older people, people with dementia and people with a physical disability. The typical home in Hampshire has 25 beds, so this one is bigger than average.
In February 2020, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in January 2019, it was rated Requires improvement. The rating is more than 5 years old. In Hampshire, 46% of ratings are that old (see how rating age varies by council).
Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 2 out of 5 in July 2026. 84% of homes in Hampshire score the top mark of 5. Petunia PT1 Ltd runs 2 care homes, and all 2 rated are Good or Outstanding. None of the 5 nearest rated homes has a higher rating.
