SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
New Milton Nursing Home is in the Requires improvement tier ?, with 13 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Stoke 365 Limited, New Milton Nursing Home is a nursing home in Stoke-on-Trent with 24 registered beds. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs.
13 other homes in Stoke-on-Trent share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in July 2026. 97% of homes in Stoke-on-Trent also score 5. The nearest home with a higher rating is Newford Nursing Home (Good), 0.9 km away. Stoke 365 Limited has run the home since April 2024, when it changed owner. Stoke 365 Limited runs 2 care homes, and 0 of the 1 rated are Good or Outstanding.
The current CQC rating is Requires improvement, published in October 2023. It was Requires improvement for safe, effective and well-led as well. For caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Requires improvement at the inspection before, in June 2019. The typical rating in Stoke-on-Trent is about 6 years old, so this one is fairly recent.
