SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
New Willow House is a 4-bed residential care home in Oldham, run by Oldham Care and Support Ltd. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Oldham, where the median is 32 beds.
In April 2018, CQC gave it Good overall, and Good for each of the five key questions too. The rating is more than 5 years old. In Oldham, 35% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. It is one of 2 homes run by Oldham Care and Support Ltd. 2 of those with a rating are Good or Outstanding. Across Oldham, 81% of rated homes are Good or Outstanding, against 82% for England.
