SafeAre people protected from abuse and avoidable harm?25%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Mr Danny So, Newhaven is a residential care home in Wallasey, Wirral with 16 registered beds. It is registered to care for older people and younger adults. It is a small home for Wirral, where the median is 28 beds.
The current CQC rating is Inadequate, published in March 2025. It was Inadequate for safe and well-led as well. For effective, caring and responsive, the rating was Good. Its previous rating, in January 2020, was Good, so the home has slipped. Ratings in Wirral are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 16 fell below good. The lowest was “infection prevention and control” (significant shortfalls).
The kitchen has a food hygiene rating of 2 (improvement necessary), from January 2026. 84% of homes in Wirral score the top mark of 5. In Wirral, 70% of rated care homes are Good or Outstanding (England 82%). It is one of 2 homes run by Mr Danny So. 1 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Marine View Lodge (Requires improvement), 0.6 km away.
