SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Richmond Residential Home is in the Good, with an area to improve tier ?, with 12 other homes in Wirral.
70% of rated homes here are Good or Outstanding (England: 82%).
Milecertain Limited runs Richmond Residential Home, a residential care home in Wallasey, Wirral with room for 20 residents. CQC registers it to look after people with mental health needs.
CQC's latest rating, from October 2021, is Good overall. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. That is up from Requires improvement in May 2019. At over 5 years old, this rating is older than most. 34% of ratings in Wirral are as old (how rating age varies by council).
Its kitchen was rated 5 for food hygiene in July 2024. That is true of 84% of homes in Wirral. Across Wirral, 70% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating.
