SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Next Steps - The Elms is one of 59 care homes in Bolton: a 7-bed residential care home in Bolton, run by Next Steps Mental Healthcare LTD. It is registered to care for older people, younger adults and people with mental health needs. The typical home in Bolton has 28 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in January 2019. At over 5 years old, this rating is older than most. 39% of ratings in Bolton are as old (how rating age varies by council).
In Bolton, 84% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. Next Steps Mental Healthcare LTD runs 7 care homes, and all 3 rated are Good or Outstanding.
