SafeAre people protected from abuse and avoidable harm?81%Good
See the breakdownHide the breakdown2 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
Involving people to manage risksExceptional
Safe systems, pathways and transitionsExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?96%★Outstanding
See the breakdownHide the breakdown5 of 6 exceptional
How staff, teams and services work togetherGood
Assessing needsExceptional
Consent to care and treatmentExceptional
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Care provision, integration and continuityGood
Planning for the futureGood
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 12 good, 21 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by L D Care Limited, No 36 is a residential care home in Isleworth, Hounslow with 10 registered beds. It is registered to care for younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
CQC last rated the home in September 2026, giving it Outstanding overall. It was Outstanding for effective, caring, responsive and well-led as well. Safe was rated Good. That matches its previous rating, from October 2019. That is more recent than most ratings in Hounslow, where the typical rating is about 3 years old. CQC scored 33 standards: 21 exceptional and the rest good.
1 of the 6 nearest homes is also Outstanding. L D Care Limited runs 5 care homes, and all 4 rated are Good or Outstanding. 2 other homes in Hounslow share its tier, “Outstanding”.
