SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Freedom to speak upGood
Governance, management and sustainabilityGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Northwood Nursing & Residential Care is in the Good, with an area to improve tier ?, with 1 other home in Blackburn with Darwen.
81% of rated homes here are Good or Outstanding (England: 82%).
Northwood Nursing & Residential Care is one of 35 care homes in Blackburn with Darwen: a 27-bed nursing home in Blackburn, run by Northwood Complex Care Ltd. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
1 other home in Blackburn with Darwen share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 77% of homes in Blackburn with Darwen also score 5. 1 of Northwood Complex Care Ltd’s 1 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
CQC last rated the home in September 2024, giving it Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Before that, in September 2023, it was rated Requires improvement. That is more recent than most ratings in Blackburn with Darwen, where the typical rating is about 4 years old. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 13 standards out of 33 scored below good.
