SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
How staff, teams and services work togetherExceptional
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 2 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by GCH (New OPCO 3) Limited, Norwood Green Care Home is a nursing home in Southall, Ealing with 92 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. Most homes in Ealing are smaller: the median there is 29 beds.
Food hygiene inspectors scored the kitchen 4 out of 5 in February 2026. In Ealing, 63% of homes score 5. 24 other homes in Ealing share its tier, “Good”. GCH (New OPCO 3) Limited has run the home since March 2025, when it changed owner. GCH (New OPCO 3) Limited runs 3 care homes, and 2 of the 3 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in May 2026. The typical rating in Ealing is about 2 years old, so this one is fairly recent. CQC found some shortfalls in “delivering evidence-based care and treatment”, one of 1 standards out of 33 scored below good.
