SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Old Wall Cottage Care Home is a 36-bed nursing home in Betchworth, Surrey, run by Y & M Care Ltd. Its CQC registration covers older people, people with dementia and younger adults.
Of the 6 closest rated homes, none is rated above it. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from May 2026. 87% of homes in Surrey also score 5.
In February 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in September 2021, was Requires improvement, so the home has improved.
