SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Downsvale Nursing Home is in the Good, with an area to improve tier ?, with 21 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Downsvale Nursing Home is one of 349 care homes in Surrey: a 35-bed nursing home in Dorking, run by Monarch KM Ltd. It is registered to care for older people, people with dementia and younger adults.
Of the 6 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in September 2026. 87% of homes in Surrey also score 5. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Good, published in July 2021. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. Its rating before that, in October 2020, was the same. At over 5 years old, this rating is older than most. 34% of ratings in Surrey are as old (how rating age varies by council).
