SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Livingstone House is in the Requires improvement tier ?, with 63 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Pathway Healthcare Ltd runs Livingstone House, a residential care home in Dorking, Surrey with room for 6 residents. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Surrey, where the typical home has 30 beds.
CQC last rated the home in January 2023, giving it Requires improvement overall. Safe, effective, caring and responsive were also Requires improvement. CQC rated well-led as Inadequate. Its previous rating, in November 2021, was Good, so the home has slipped.
It is one of 7 homes run by Pathway Healthcare Ltd. 6 of those with a rating are Good or Outstanding. Downsvale Nursing Home, 0.5 km away, is the closest home rated Good. CQC's register shows no registered manager at the moment. 63 other homes in Surrey share its tier, “Requires improvement”.
