SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Infection prevention and controlSignificant shortfalls
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Orchard Manor Care Home is in the Requires improvement tier ?, with 19 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Orchard Manor Care Home is a 93-bed nursing home in Chester, Cheshire West and Chester, run by Fordent Properties Limited. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Cheshire West and Chester, where the typical home has 39 beds.
Its kitchen was rated 5 for food hygiene in September 2025. 89% of homes in Cheshire West and Chester also score 5. Across Cheshire West and Chester, 72% of rated homes are Good or Outstanding, against 82% for England. Dorin Court Bungalow Short Break Service, 1.7 km away, is the closest home rated Good.
In January 2026, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. That is down from Good in November 2019. Ratings in Cheshire West and Chester are typically about 4 years old, which makes this one newer than most. 27 of its 33 scored standards were below good, including “infection prevention and control”.
