SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Involving people to manage risksExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?79%Good
See the breakdownHide the breakdown1 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
How staff, teams and services work togetherExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Responding to people's immediate needsGood
Treating people as individualsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Orchard Place is in the Good, with Outstanding areas tier ?, with 1 other home in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Orchard Place is one of 85 care homes in Herefordshire, County of: a 10-bed residential care home in Ledbury, run by Shaw Healthcare Limited. CQC registers it to look after older people. It is a small home for Herefordshire, County of, where the median is 21 beds.
CQC last rated the home in December 2025, giving it Good overall. It was Good for safe, effective, responsive and well-led as well. CQC rated caring as Outstanding. It was also rated Good at the inspection before, in December 2017. That is more recent than most ratings in Herefordshire, County of, where the typical rating is about 5 years old. 6 of the 33 standards CQC scored were exceptional, and none fell below good.
Shaw Healthcare Limited runs 17 care homes, and 14 of the 17 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. 1 other home in Herefordshire, County of share its tier, “Good, with Outstanding areas”.
