SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaw Healthcare Limited runs Deerswood Lodge, a residential care home in Crawley, West Sussex with room for 90 residents. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in West Sussex, where the typical home has 27 beds.
CQC last rated the home in June 2026, giving it Outstanding overall. Caring and well-led were also Outstanding. For safe, effective and responsive, the rating was Good. That is up from Good in October 2021. That is more recent than most ratings in West Sussex, where the typical rating is about 4 years old. None of its 33 scored standards was below good, and 9 were exceptional.
Its kitchen was rated 5 for food hygiene in February 2026. That is true of 92% of homes in West Sussex. Across West Sussex, 85% of rated homes are Good or Outstanding, against 82% for England. 14 of Shaw Healthcare Limited’s 17 rated homes are Good or Outstanding (compare care home groups). 1 of the 6 nearest homes is also Outstanding.
