Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
OSJCT Ermine House is in the Requires improvement tier ?, with 61 other homes in Lincolnshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by The Orders Of St. John Care Trust, OSJCT Ermine House is a residential care home in Lincoln, Lincolnshire with 45 registered beds. It is registered to care for older people. That is larger than most homes in Lincolnshire, where the typical home has 30 beds.
The current CQC rating is Requires improvement, published in March 2025. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Before that, in June 2018, it was rated Good. Ratings in Lincolnshire are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “infection prevention and control”, one of 5 standards out of 33 scored below good.
About 0.3 km away, Tamar House is rated Good. The Orders Of St. John Care Trust runs 49 care homes, and 44 of the 47 rated are Good or Outstanding. 61 other homes in Lincolnshire share its tier, “Requires improvement”.
