SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Otterburn is a 30-bed nursing home in Birmingham. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Birmingham, where the typical home has 16 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 86% of homes in Birmingham also score 5. In Birmingham, 77% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from April 2019, is Good across the board: overall and for every key question. Before that, in August 2018, it was rated Requires improvement. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).
