Residential care home · Waltham Forest

Outlook Care - Summit Road

1 Summit Road, Walthamstow, London, E17 9LR

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 4 months ago

CQC rating

Good
Published 22 June 2026 Rated 4 months ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2018GoodSECRW
  • November 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Waltham Forest

Outlook Care - Summit Road is in the Good tier ?, with 37 other homes in Waltham Forest. 93% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good 38 (86%)
  • Good, with an area to improve 1 (2%)
  • Requires improvement 3 (7%)
  • Not yet rated 1 (2%)

See all 44 care homes in Waltham Forest →

Care homes nearby

  • Alliston House
    London, Waltham Forest · E17 9RX · Residential care home · 42 beds0.3 km
    Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 6 years ago
  • Grove Residential Home
    London, Waltham Forest · E17 9BU · Residential care home · 9 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Highcroft Care Home
    London, Waltham Forest · E17 3BG · Residential care home · 23 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Grosvenor Park Community Project
    London, Waltham Forest · E17 9PD · Residential care home · 5 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • The Grove
    London, Waltham Forest · E17 9BN · Residential care home · 9 beds0.6 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Forest View Care Home
    London, Waltham Forest · E17 3QG · Residential care home · 26 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near E17 9LR →

Other homes run by Outlook Care

8 care homes in total: 5 Good, 3 Requires improvement.

  • Kemsing Road Respite Service
    London, Greenwich · SE10 0LL · Residential care home · 4 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Outlook Care - Dagenham Road
    Romford, Barking and Dagenham · RM7 0XX · Residential care home · 8 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Outlook Care - Neave Crescent
    Romford, Havering · RM3 8HN · Residential care home · 10 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago
  • Outlook Care - Veronica Close
    Romford, Havering · RM3 8JW · Residential care home · 10 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 months ago
  • Foxburrow Grange
    Colchester, Essex · CO2 7NL · Nursing home · 69 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
  • Hawthorn Bungalow
    Brentwood, Essex · CM14 4TY · Residential care home · 10 beds
    Requires improvement S: GoodE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 1 month ago

All 8 homes run by Outlook Care →

What the data says about Outlook Care - Summit Road

An independent residential care home in London, Waltham Forest, Outlook Care - Summit Road is run by an organisation of the same name. It has 6 beds. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.

CQC rated it Good overall and in all five key questions in June 2026. That matches its previous rating, from May 2018. Ratings in Waltham Forest are typically about 3 years old, which makes this one newer than most. CQC found some shortfalls in “assessing needs”, one of 4 standards out of 33 scored below good.

Outlook Care runs 8 care homes, and 5 of the 8 rated are Good or Outstanding. The Grove, 0.6 km away, is the closest home rated Outstanding. In Waltham Forest, 93% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in July 2026. That is true of 94% of homes in Waltham Forest.