Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pemberley House is in the Requires improvement tier ?, with 64 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Run by Willowbrook Healthcare Limited, Pemberley House is a nursing home in Basingstoke, Hampshire with 72 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Hampshire has 25 beds, so this one is bigger than average.
64 other homes in Hampshire share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. 84% of homes in Hampshire also score 5. The nearest home with a higher rating is Sycamore Cottage Rest Home Limited (Good), 0.1 km away. It is one of 10 homes run by Willowbrook Healthcare Limited. 8 of those with a rating are Good or Outstanding.
CQC last rated the home in December 2022, giving it Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. CQC rated caring as Good. Its previous rating, in September 2017, was Good, so the home has slipped.
